FAQ

Who created the Plantar Fasciitis Remedy? Tom Moch (Tommy Moch) is inventor/creator of the Plantar Fasciitis Remedy. Tom created and developed this product then made the first products in his home to sell. The Plantar Fasciitis Remedy caught fire quickly with a large rate of consumption. Tommy then created and prepared drawings and worked with manufacturers to produce in mass quantity and keep up with demand. TommyMoch.com is the ONLY source sanctioned by Tom Moch to promote and sell his Plantar Fasciitis Remedy product.

What is the Plantar Fasciitis Remedy? Tommy Moch's Plantar Fasciitis Remedy is an adjustable, one size fits all, unisex, versatile (can be worn with any type shoe), specially woven cotton elastic fabric, compression sleeve designed to the following specifications: 12 in | 30.4 cm long x  3 in | 7.62 cm wide - .072 in | 1.83 mm thick and weighs 6 ounces | 17 grams. Designed to attach at the bottom of the foot for maximum stability, stability, and support of Plantar Fascia Ligament. It is the only product of its kind, the Plantar Fasciitis Remedy is not available in retail stores. 9.5 out of 10 users report satisfaction using Tommy Moch's Plantar Fasciitis Remedy.

What to wear with Plantar Fasciitis Remedy? A tremendous advantage TommyMoch.com Plantar Fasciitis Remedy provides over the multitude of other treatments is it's not limiting in terms of shoes, it's extremely versatile. Tommy Moch's Plantar Fasciitis Remedy was designed through personal experience with Plantar Fasciitis four times in his life. Tommy Moch experienced blisters on his heel from wearing orthotic shoe inserts, the rest of the treatments were temporary at best and did not provide long-term Plantar Fasciitis relief. Just imagine wearing TommyMoch.com Plantar Fasciitis Remedy and experiencing immediate relief, not be limited to any type of shoe, sandal or flip-flop. DO NOT WALKABOUT BAREFOOT while experiencing Plantar Fasciitis condition, the only exception is to remove while sleeping only. Tommy Moch's customers through surveys and Social Media comments are 9.5 out of 10 users report satisfaction with Tommy Moch's Plantar Fasciitis Remedy. 

Why choose Tommy Moch's Plantar Fasciitis Remedy over other choices? It's pretty simple, Tommy Moch's Plantar Fasciitis Remedy resulted from four-lifetime experiences with Plantar Fasciitis (medically documented). The last experience with the intensely painful ailment caused Tommy Moch to try a test and try ten different treatments to solve the problem. Frankly, Tommy Moch after about six months (October 2014 to March 2015) of the ailment was at wits end. Tommy traveled weekly for a living racking up over two million Frequent Flyer Miles with Delta Airlines alone. Treatments including Family Physician, Pain Relief Medication, Anti-Inflammatory Medication, Pain Relief Balms, Acupuncture, Massage and Stretching Techniques, Orthopedic Treatments, Orthotic Shoe Inserts and Cortisone Injections which had worked in the past, simply did not provide any relief or remedy. Taping and Wrapping provided the catalyst to developing Tommy Moch's Plantar Fasciitis Remedy. Tommy Moch's Plantar Fasciitis condition was completely healed after wearing his reusable, adjustable, custom designed compression Plantar Fasciitis Remedy for three weeks. To this day, Plantar Fasciitis has not returned to Tommy Moch's feet which are why TommyMoch.com went to market to provide his design and invention to anyone who has Plantar Fasciitis and has tried other treatments without satisfactory results.  

How to wear Plantar Fasciitis Remedy?  Velcro attaches underneath foot arch, fastened along the instep, and with Tommy Moch Logo placed on top side of the foot. Worn in this way provides stability to Plantar Fasciitis ligament and elongation to expedite relief and healing process.  An instructional video link is provided for both Khaki and Black Plantar Fasciitis Remedy description page to provide visual instructions how to apply and wear. You can also view selecting "Site Videos" located on the Top Menu Bar or visit YouTube and search for Tommy Moch.

How long does it take to feel better? Tommy Moch's experience was instant as with many others who have purchased. However, not everyone is the same and depending on the severity of Plantar Fasciitis Condition, results may take 48-72 hours. If not satisfied within (14) days of receiving Plantar Fasciitis Remedy, it can be returned for the purchase price less shipping and handling fees. Go to "Contact Us" and select "Return Authorization" in the drop-down list. TommyMoch.com will not extend a refund to product returned without Return Authorization number or within the (14) day return offer period. See Terms and Conditions for complete process details.

When to wear Plantar Fasciitis Remedy? Tommy Moch recommends through his personal experience with Plantar Fasciitis Remedy to wear same shoes as would be worn during the normal course of the day. Tommy Moch also recommends removal of Plantar Fasciitis Remedy at night to allow Plantar Fasciitis Ligament time to rest. While resting, clean Plantar Fasciitis Remedy by hand washing with mild soap and air drying.  Purchase (2) Tommy Moch Plantar Fasciitis Remedy compression bands so a clean one is always ready to wear.  

Sales only to the following countries:
Australia
Canada
Ireland
New Zealand
United Kingdom
The United States of America


How is an Order Placed? It's really easy. Click on "My Account" in the Top Menu Bar and select "Create Account" under "My Account">"New Customers" located on the Top Menu Bar on each page. Once registered, select product(s) and click on "Checkout." At this point Comments can be attached to order, type of Delivery Choice selected and transaction processing routine to complete the order. Our Website is open for Business 24/7/365. Please contact us with any questions or suggestions. 

How are Payment Transactions Processed? Once you enter "My Account" and "Shopping Cart" our website is designed to protect your information with SSL, or Secure Sockets Layer, is a cryptographic protocol that provides communication security over the internet between you and TommyMoch.com. We selected PayPal as our merchant processing partner simply because of their reputation in the industry as an industry standard. We believe PayPal provides one if not the most trusted and secure payment gateways in the industry.

What Happens with Personal and Confidential Information? From the moment "My Account" is opened all activity is performed with SSL encryption. It is kept in a very secure encrypted location. Only eyes with the highest security clearance have access which is one set at this time. TommyMoch.com will not sell, trade, or otherwise make your email, delivery address, a telephone number to any outside third party entity. We personally hate SPAM and will not engage in the practice at any level.

How Long Does it Take to Process an Order? Any order received by noon Monday through Saturday will be scheduled for shipment same day (If received by 12 PM ESDST) barring any unforeseen and unexpected event i.e. hurricane... We selected USPS (United States Post Office) as our partner for deliveries from our location to your doorstep. We are satisfied with their performance over the past few years as well as the ability to track deliveries. Our standard delivery is First Class (1-3 days). For just a little more we offer Priority and Flat Rate depending on the size of the order. 

What if There is a Question Before Purchasing? We've designed in a "Contact Us" located on the top menu bar which provides means to communicate through TommyMoch.com.

How Many Days to Deliver? By default; USPS First Class (1-5) days to deliver. We offer Priority and Flat Rate depending on size and weight of order (1-3) days to deliver, it's up to you to choose. **These delivery timelines are based on continental U.S.A. service. 

Outside of the U.S.A.
Canada - (4-7) days to deliver
UK - (8-10) days to deliver
Ireland - (8-10) days to deliver
Australia - (10-13) days to deliver
New Zealand - (10-13) days to deliver

What is included with delivery? Orders are packaged with Item Purchased, Product Instructions, Packing Slip and a personalized "Thank You Note" from Tommy Moch.

What are choices for delivery?  USPS (United States Post Office) is our delivery partner from our location (Winter Park, FL) to your doorstep. We are satisfied with USPS performance over the past few years as well as an online capability to track deliveries.